Should I say something???

My2Beauties wrote: I hate to be really picky and call people out on their mistakes, but last weekend my girlfriend and I went to dinners and to see a movie. We ate dinner at Texas Roadhouse, my meal was only like $6.99 plus I got a tea. I ended up leaving a couple bucks tip on my debit card and when I signed the slip the total came to $13.00, I still have the receipt. Well it came through my bank account the other day and I was balancing our checkbook today and I noticed that they charged me $14.00, I had wrote it down as $13.00 and everything, I knew I hadn't wrote it down wrong, so I checked the receipt and sure enough I wrote $13.00. My question is, should I call them, I mean honestly I'm not being silly over the $1, I could care less, BUT...on the same note, what if they would have put an extra "0" in there, like made it $130.00 or made it $20 instead of $14.00 or whatever. Our waitress is terrible, so to be honest she wasn't even worthy of what I did give her, and I wonder if she did this on purpose? $1 here and $1 there could make for a decent night in tips ya know. We gave her pretty close to $3-4 each anyways, so that was a decent tip for two people who are cheap meals who were only there for 30 minutes at the most. What should I do?

luvbug00 replied: I'd let it be, only because I'm too lazy to make an effort over the $1. Although I have a friend who whould go back and say "look I paid this __ much and I didn't receive service worthy of my extra doller.. " i dunno,

MyBlueEyedBabies replied: I would call. We had a waiter that was charged and convicted of a felony because they found that he was adding $1-2 to all of his tables. He was going under the assumption that people wouldn't notice the small discrepency but dh actually got a call from the police asking if we too were one of the people he padded the check with. We were but he was going to blow it off thinking it was just a couple bucks.

~Roo'sMama~ replied: Hmm, I think I'd let it go, but I'm pretty non-confrontational. It's possible she just made a mistake... I think they have to enter the amount on the keypad on the credit card machine (that's what we had to do when I was a waitress anyways) and she might have just hit the wrong number. If it was a few dollars I'd call them but I'd feel silly calling about a measly dollar.

C&K*s Mommie replied: I would make mention of it to her superior. Not for the $1 so much, but so that they are aware that if other customers call to complain about an extra dollar, her superior will be able to see a pattern. Also, I would mention that you are not normally one to complain for inadequate service, but since you are already on the phone mention the poor service you rec'd.

~Roo'sMama~ replied:
Ok well now I think I'd call.

Hillbilly Housewife replied: absolutely. And bring your recipt to show them.

It's only a dollar... but done to 20 differnet people, that's 20 dollars. Done to 5 people a day for a year - that's 25$ a day, say...350 days / 365 days = 8750$ year of FRAUD.

Call.

mckayleesmom replied: I would call...not really for the $1, but because they might have a shady employee.

Boys r us replied: Question? Has it actually posted or is your bank account just showing the authorization?

The reason I ask is b/c ALL restaurant's credit card machines are set up to authorize 15 - 20% more than the bill INCASE you leave a tip on your card, so the bank is going to show the amount authorized UNTIL they get the actual paperwork to hard post it to your account. That could easily explain the $1 difference, if you left a tip, but they authorized your card for 20% which may have the auth being $1 more than your acutal purchase...does this make any sense?

It's sort of the same way as gas stations when you pay at the pump, most gas stations only authorize $1 b/c they have no idea if you're going to pump $5 in gas or $50 in gas. So your bank only has the $1 auth deducted from your account for 2-3 days until they get the actual receipt which is when they will then delete the auth and then post the actual debit.

moped replied:
I agree!

MyLuvBugs replied: Definately call your bank and alert them to the difference, and then take the receipt into the restaurant, and ask to speak with a manager. $1.00 is only $1.00 but if you let them get away with it they may try to do it to more people, and the manager needs to know what's going on. KWIM?

A&A'smommy replied: I would call because she should not be doing that PERIOD her boss needs to know IF she is doing that!!

mysweetpeasWil&Wes replied: I was kinda thinking something the same as what Nicole said. I believe this has happened to me before when it came to a debit card, but what Lisa said makes me wonder too. When I was a server, I would enter my own tips into the credit card machine, so I guess it is easy to do. But a manager also has to approve the receipts as well. So it would be somewhat obvious that she changed a 3 to a 4 I would think. I don't know, maybe just a call to the manager would be a good idea. At least then they can look into it and hopefully get back to you.

JP&KJMOM replied:

My2Beauties replied:
Well at the credit union I belong to, we can never see anything just pending, the only time we see something is when it actually hits. Like there is never a difference between my balance and my available balance. For example if I had $200 in my bank account and I bought something for $150, it wouldn't show pending when I looked online for my balance, it would show I still had $200 available AND (which I think this is dumb) my bank idn't sophisticated enough I guess, it would let me charge another $100-200 dollars on my card because that other charge hadn't come all the way through yet, hope that makes sense. I used to belong to a bank that I could see pending charges and I saw that all the time, the $1 for the gas, the different charges for like hotels and stuff, etc... But this bank doesn't do that, it has completely cleared for $14

C&K*s Mommie replied: Keep us posted on the outcome of this. I am curious to know if she has been making this a habit for some time now. It also makes me want to start looking line by line on our debit transactions when we use it.

KUP!

kidsarecrazy replied: My first response was going to be to let it go since it is only $1, but I think others made very good points about how this could be a pattern which no one ever reports, so if you are willing to be the brave one, I think reporting it to the manager/calling the restaurant is a good idea. Good luck!

jem0622 replied: I'd absolutely call them on it. I would contact someone above that restaurant. A district manager or something if it is a chain. Do not back down. It could have been another '0', as you said.

My parents dined out one night and then they found out that someone who worked there took their card number and tried to buy stuff on the internet. Thank goodness it looked fishy to the vendor on the web and she called my parents and did not send the goods to those people. Also, my parents had to change their card and cancel that one. What a PITA!

HUGS to you.